Help/support
New sites are often difficult to navigate and understand. With this in mind, we've tried our best to put together a comprehensive index of questions you may have. If you can't find the answer to your question here, please ask the community at (and the support knitwits) on our Facebook support page .
Definitions
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Stylie points are like high-fives. Or hugs. You get assigned these p...
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Stars are part of our rating system. Numerous positive box reviews e...
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The box view simply contains the details you can see about each box ...
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A favorite sender is someone whose boxes and activity you'd like to ...
Can't find what you're looking for? Contact us at: support@thredup.com We value every member and will get back to you as soon as we humanly can (sometimes that may take 1-2 days).
