Help/support
New sites are often difficult to navigate and understand. With this in mind, we've tried our best to put together a comprehensive index of questions you may have. If you can't find the answer to your question here, please ask the community at (and the support knitwits) on our Facebook support page .
Leaderboard & Badges
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Badges are a great way for us to reward moms who have accomplished g...
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Yes, we will be adding new Badges in the future. If you have a sugg...
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Yes, you may have as many Badges as you can earn. Keep in mind that ...
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We think they're fun and we think you'll like them too (and unlike f...
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When you get awarded a Badge you will get to keep it for the week. O...
Can't find what you're looking for? Contact us at: support@thredup.com We value every member and will get back to you as soon as we humanly can (sometimes that may take 1-2 days).
