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We'd love to hear from you if you're a rockstar at "___________" We're building a game-changing service and are always on the lookout for best-in-class talent.

The best way to get in the door here is to get referred to us by someone we know and trust. We have a large and growing footprint on the web, Twitter, Facebook and LinkedIn. If that doesn't work for you, you can always drop us a thoughtful e-mail about how you can help at jobs@thredup.com.

UI/Graphic Designer

Hi there! Do you enjoy a fast paced, rapidly growing, well-funded start-up environment with developers who repeatedly code up views faster than you can pump them out? Do you enjoy the challenge of getting into the heads of customers you're not always familiar with and figuring out UI/UX that present products to them that they didn't know they wanted? Do you dream in Pantone® and HEX color palettes of surprise and delight? Do you appreciate the unapologetic shrieks of happy children and the beaming smiles of gratitude from their parents? Come play with us in San Francisco!

Responsibilities

  • Create dot pitch perfect (yeah, that's perfect down to the space BETWEEN pixels) using Fireworks, Photoshop or design tool of your choice.
  • Quickly generate wireframes and design comps for rapidly evolving products/projects.
  • Create and advance site-wide style guides.
  • Help development team implement designs.

Requirements

  • A diverse portfolio that demonstrates an excellent use of layout, typography, color and other graphical elements.
  • Ability to translate business requirements into wireframes, comps and wonderful user experiences.
  • Experience with front-end code such as HTML/CSS/JS/JQuery/etc. If you're looking to expand this knowledge, you'll certainly have an opportunity to get your hands dirty...

Bonus Skills

  • An uncontrolled desire to recreate designs using only HTML5/CSS3.
  • Experience designing and/or developing for mobile environments/platforms.
  • Strong sketching skills.
  • Photography hobby.
  • Familiarity with packaging design.
  • Interest in clothing design and fashion.
  • A dribbble profile we can ooh and ahhh at.

UX Optimization Engineer

Are you obsessed about the customer experience? Do you want to make sure your sites are so clear and easy to use that no one is ever confused? If so, then this role may be perfect for you.

The Frontend UX Optimization Engineer will drive the process behind testing and iterating on our user interface design and communication. They will be crucial to the success of the company. If customers are confused, they ask, "what can we do better?" and then they improve it, test it and improve it some more. They are obsessed with not just finding an intuitive solution but one that can be proven to be more optimal.

The engineering environment at thredUP is fast paced and very agile. We use a modified scrum framework for our project management on a 2-week sprint cycle. We are looking for a hard-working, energetic developer that can handle some of the chaos that comes with the speed we move.

Responsibilities

  • Work directly with the CTO on the site optimization strategy.
  • Improve the customer experience and conversion by designing appropriate A/B (and multivariate) tests and implementing them.
  • Build and integrate frontend designs for new or improved "features".
  • Improve page load times through asset optimization.
  • Uncover the user "onboarding" problems then implement and test solutions.
  • Benchmark all aspects of page performance from load times to conversion.
  • Contribute heavily to the feedback loop on the development process in order to improve team productivity.

The Ideal Candidate

We are looking for someone with a great work ethic and strong self-management skills. They must be a strong communicator and be comfortable with uncertainty and a little chaos. Experience in a fast paced team development environment is a must.

The job is hard and you must be comfortable with the uncertainty of a small agile team. Bugs and problems rarely come one at a time. They usually come all at once right at the most busy times. You should not be worried or panicked under pressure and in fact thrive.

You also must:

  • Have very strong frontend skills. No exception.
  • Be interested in and willing to learn ruby.
  • Have experience running quantitative A/B tests on websites.
  • Strive for perfection but be comfortable with compromise in the name of speed.
  • Be passionate about working at a startup. We're building something great, and you will be a key piece of the equation.
  • Deeply believe that thredUP is capable of changing an industry. We do.

Required Technical Skill Set:

  • Ruby on Rails 3.X
  • HTML & CSS (HAML & SASS a plus)
  • Javascript & jQuery
  • Browser compatibility (but don't worry about ie6, we don't)

To Apply

In order to apply for this position, please send an email to jobs@thredup.com including the following:

  1. A few paragraphs about yourself, including some or all of the following details:
    • Why someone with your skills and experience would possibly want to work at a scrappy start-up?
    • What is your personal philosophy on development? Describe your ideal "work flow"?
    • What do you love about working with a team?
    • What do you hate about working with a team?
  2. Signup and explore our website. Make sure you do your best to understand the service and how it works. Answer the following:
    • What would be your first A/B test?
    • How else would you improve the website?
    • How would you improve the service?
    • What do you think is the biggest barrier to adoption?

Warehouse Associate - Late & Weekend Shifts

thredUP has recently launched an online marketplace for buying and consigning used clothing. We are rapidly scaling up our San Leandro warehouse operations to manage these garments, and are hiring Warehouse Associates to help us in all stages of processing and distribution.

Responsibilities / Essential Functions

  • Receive goods, and reconcile against all pertinent supplier information
  • Inspect children’s and other apparel and accept it into inventory based on thredUP’s high standards regarding condition, brand, and sizing. Perform quality control at all key steps.
  • Itemize, photograph, hang, pick, and pack apparel and related items. Associates may be flexibly assigned to any or all of these tasks during a single shift.
  • Work with other members of the Warehouse team to meet individual and collective goals for high productivity, low defect rates, short lead times, and scale up.
  • Determine ways to continually improve all processes and the customer experience, particularly as our operations grow in scale. I.e., not only operate within Standard Operating Procedures, but also improve them.
  • Other on-site duties as assigned.

Basic Qualifications

  • Most critical: attention to detail, positive attitude, punctuality and reliability, and the motivation to help parents consign and purchase great kids clothes.
  • High school diploma or equivalent. Basic reading and arithmetic skills, English language proficiency (spoken and written), as well as dexterity in using handheld electronic devices (e.g., scanners, cameras, and smart phones), desktop computers, and voice dictation systems for data entry.
  • Ability to lift/carry up to 30 lbs, push/pull wheeled clothing racks weighing up to 150 lbs, flexibly shift between multiple workstations, and actively use a smart phone for continuous periods up to 3 hours. I.e., this role requires moderate physical effort such as the ability to stand or walk for long periods of time, bend down, and reach overhead.

Preferred Qualifications

  • Knowledge (and judgment) about the condition, style, and pricing of great kids clothes.
  • Extensive familiarity with iPhones and/or iTouches.
  • Experience in retail, warehousing, or similar fast-paced environments requiring teamwork.

Other Details

  • This position is based at 2992 Alvarado Street, Unit A, San Leandro and is subject to the local labor and wage statutes of that city. This site is accessible by public transportation (BART then the Links shuttle bus).
  • This posting is for two standard shifts
    • Weekday Late Shift (12 noon – 8:30pm)
    • Weekend Shift (Saturday and/or Sunday, 8am - 4:30pm)
  • The base wage range is $8.00 - $15.00 / hour. Pay depends on experience, demonstrated capabilities, and work performance. This is a nonexempt position.
  • For the introductory period (approximately 20 working days), this is a part-time, Temporary position (20-29 hours per week) that does not include health insurance.
  • Upon being hired as an official, regular Employee, some employees will be given the option of becoming full-time, based on their preference and work performance (as determined by the supervisor). Part-time positions are also an option.
  • At this time we are considering only local candidates who are able to work without employer sponsorship. 

To Apply

Please watch our Warehouse introduction video (http://db.tt/uFPIuVR9) and answer the questions (http://quizegg.com/q/61300). Then submit a resume to whjobs@thredup.com .

Note: this job description may be changed to include new responsibilities and tasks, or to change existing ones, as management deems necessary.

Email Marketing Manager

thredUP is looking for an innovative, experienced and results-driven email marketer to join a fast-paced start-up environment. You will be responsible for developing and optimizing the email communication that drives thredUP acquisition, user engagement and sales.

As thredUP's email expert, you'll own and manage email planning and production, from conception through launch. Your job will entail strategic, long-term planning, along with daily iterative execution. If applying segmentation logic to email campaigns and A/B testing are second nature to you, read on!

Responsibilities

From day one, you'll dive into our customer data to pinpoint goals and user segments. With a deep understanding of thredUP's user base and target demographic, your objective is to develop an email-marketing program that fosters customer engagement and retention, along with brand building.

The Ideal Candidate

We're looking for someone who is passionate about email marketing and segmentation, data driven and wants to make a major impact on a rapidly growing company.

Here's more about what we're looking for:

  • You have 1-2 years experience in e-commerce or retail email marketing.
  • You're familiar with 3rd party email vendors and email triggers.
  • You're a self-starter with an entrepreneurial spirit.
  • You have a strong understanding of email marketing best practices and trends.
  • You are an excellent copywriter and communicator.
  • You have basic knowledge of HTML.
  • You have basic understanding of customer segmentation tools.
  • You have been responsible for monitoring and reporting on email metrics and KPIs in previous positions.

To Apply

email jobs@thredup.com

Android Software Engineer

As the world's largest online consignment store for kids clothes, thredUP continuously strives to provide the best, tailored e-commerce experience for customers browsing over 100K unique items. We understand that mobile will play an increasingly key role in our success and that thredUP for Android will need to be a core part of our offering. Come join the team and help us build out an AMAZING mobile app for our customers!

Responsibilities

  • Development of the thredUP Android application (under development now)

Requirements

  • Experience working with Java 1.5+
  • Android SDK (preferably with experience building for Android 2.3+)
  • Bachelors in Computer Science or Engineering
  • Self-starter.There may be relatively limited direction at times and we will rely on you to help identify things that can be improved.

Bonus Skills

  • Experience developing in Eclipse
  • Experience working with RESTful web services
  • Experience working with Git or other version control system
  • Released Android Apps
  • Open Source Contributions
  • Write technical blog posts

Compensation & Perks:

  • Competitive compensation with stock option grant
  • Your own dev setup any way you want it (27" Apple Thunderbolt Displays by default)
  • Work at home Wednesdays
  • Fully stocked office kitchen with espresso/coffee machines
  • Office located at the heart of the start-up scene in downtown San Francisco (< 100 yards from Montgomery BART Station)

To Apply

email jobs@thredup.com

Software Engineer - Operations - iOS & Rails

As the world's largest online consignment store for kids clothes, thredUP understands that a crucial part of our success will come from the efficiency and automation of our warehouse operations. We will soon be processing tens of thousands of clothing items each day – we need an optimized system that accomplishes this in the best way possible and sets us apart from the competition. Come join the team and help make it happen!

Responsibilities

  • Developing Applciations and Systems for our Warehouse Operations in Ruby on Rails & iOS
    • The warehouse runs on iPod touches and iPhone 4S's. You will be a developer on the small team that develops improvements and new features for this system. The backend is Ruby on Rails.
  • Design of systems for automating and streamining warehouse operations including photography, itemization and fulfillment
  • Design & Development of Human Capital management systems within the context of warehouse operations
  • Creation of dashboards and other reports for warehouse operations

Requirements

  • 3+ years of software development experience
  • 3+ years of experience with at least one programming language (depth preferred to breadth)
  • Bachelors in Computer Science, Mechanical Engineering or Operations Engineering
  • Self-starter.There may be relatively limited direction at times and we will rely on you to help identify things that can be improved.
  • Data-driven.Decisions will be made through process analysis and lean manufacturing analysis. You have to be able to think in an analytical, data-driven fashion.
  • Self-starter.There may be relatively limited direction at times and we will rely on you to help identify things that can be improved.

Bonus Skills

  • 1+ Years experience with iOS development
  • 2+ Years experience with Ruby on Rails
  • Test Driven Developer
  • Open Source Contributions
  • Write technical blog posts

Compensation & Perks:

  • Competitive compensation with stock option grant
  • Your own dev setup any way you want it (27" Apple Thunderbolt Displays by default)
  • Work at home Wednesdays
  • Fully stocked office kitchen with espresso/coffee machines
  • Office located at the heart of the start-up scene in downtown San Francisco (< 100 yards from Montgomery BART Station)

To Apply

email jobs@thredup.com

iOS Application Engineer

As the world's largest online consignment store for kids clothes, thredUP continuously strives to provide the best, tailored e-commerce experience for customers browsing over 100K unique items. We understand that mobile will play an increasingly key role in our success and that thredUP for iOS will need to be a core part of our offering. Come join the team and help us build out an AMAZING mobile app for our customers!

Responsibilities

  • Development of the thredUP mobile application (soon to be available on the App Store)
  • Development of the thredUP Warehouse Appliction (enterprise internal only app)

Requirements

  • 2+ years of iOS development experience
  • Bachelors in Computer Science or Engineering
  • Self-starter.There may be relatively limited direction at times and we will rely on you to help identify things that can be improved.

Bonus Skills

  • Released apps on the App Store
  • Test Driven Developer
  • Open Source Contributions
  • Write technical blog posts

Compensation & Perks:

  • Competitive compensation with stock option grant
  • Your own dev setup any way you want it (27" Apple Thunderbolt Displays by default)
  • Work at home Wednesdays
  • Fully stocked office kitchen with espresso/coffee machines
  • Office located at the heart of the start-up scene in downtown San Francisco (< 100 yards from Montgomery BART Station)

To Apply

email jobs@thredup.com