Interested in having the unaccepted
items in your bag returned to you?

Opt in to our Return Assurance Program

or learn more below

Which items?

Only items we do not accept are returned. Anything we accept and pay for will be sold in our shop.

Returned items

Returned items will be sent to the mailing address on your account. If no address is available you will be requested to provide one.


The cost to have items returned is $10.99. This fee will be deducted from your earnings for items that we accept.

None accepted?

If we do not accept any items from your bag, we will not send your items back to you.


Opting into the Return Assurance Program is
simple: just choose which bags you’d like to be
returned to you. We’ll handle the rest!

Opt in to our Return Assurance Program

Still have questions? Take a look at our FAQs