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Come work with us! Building the worlds largest platform for like-new clothing is a unique and exciting opportunity and a chance to improve the lives of families while reducing our impact on the planet.

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thredUP Inc.
114 Sansome St
5th Floor
San Francisco, CA 94104

Assistant Merchandiser

Phoenix, AZ - Full-time

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About thredUP:

thredUP is the largest online marketplace for secondhand clothing. We make buying and selling a cinch for millions of women across the globe. The company resells more than 35,000 brands across hundreds of categories at up to 90% off the original retail value. Headquartered in downtown San Francisco and backed by world-class investors, thredUP is reinventing the secondhand clothing industry and inspiring a new generation of consumers to think secondhand first.

About the Role:

Assistant Merchandisers at thredUP play a crucial role in supporting the Merchandiser with efforts to bridge the gap between warehouse operations and the onsite ecommerce shopping experience. They will report into the Merchandiser and will spend their time at the distribution center. They are knowledgable and passionate about product, brands, and fashion. The Assistant Merchandisers are primarily responsible for pricing and authentication. Through data analysis, building a solid foundation of cross-­functional partnerships, and supporting a team of Merchandise coordinators, they will drive ASP and margin growth at the DC level.

Essential Functions and Responsibilities:

  • Primarily assists Merchandiser with pricing and authentication
  • Audit website daily to ensure proper functionality of photography, categories and attributes so they are aligned to meet or exceed training and customer expectations
  • In­ depth understanding of all operational job functions in order to identify the root cause of any issues, take corrective action to resolve the issues and offer training feedback
  • Partner with Merchandise Coordinators by providing feedback and help when needed
  • Own special projects by delivering exceptional results and exemplify time management
  • Understands the competitive retail environment and proactively researches market data and fashion trends to establish the value of new and existing brands and categories
  • Participate in wholesale initiatives with the understanding of broader business goals and needs
  • Assist Merchandiser in leading communicating with supervisors, leads, and WIP Teams regarding under review items, processing time and item tracking
  • Able to grow and adapt with company and the ever changing needs of the business as it relates to Merchandising and Quality Assurance


  • 3+ years retail, apparel and/or Ecommerce management experience
  • Bachelor's Degree preferred
  • Strong sense of teamwork with a positive ‘go­-getter’ attitude with ability to take initiative, ownership, and accountability for the business
  • Highly detail oriented, dependable and able to work independently and collaboratively
  • Develop comprehensive knowledge of operational workflow and internal processes
  • Adaptable to a fast changing environment and with ability to multi­task and deliver results under tight deadlines
  • Proficiency with Microsoft Word and Excel
  • Passion for Ecommerce, fashion, visual merchandising & customer experience
  • Basic understanding of garment construction
  • Must be able to work 40 hours per week + mandatory overtime when needed
  • Problem solving and result driven and strong attention to detail
  • Comfortable interacting with all levels of the organization, from supervisors, leads and executives
  • Exemplifies professional behavior by maintaining punctuality and respecting others 
  • Ability to communicate professionally, both written and verbally