thredUP is the largest online marketplace for secondhand clothing. We make buying and selling a cinch for millions of women across the globe. The company resells more than 35,000 brands across hundreds of categories at up to 90% off the estimated retail value. Headquartered in downtown San Francisco and backed by world-class investors, thredUP is reinventing the secondhand clothing industry and inspiring a new generation of consumers to think secondhand first.
About the role:
thredUP is the world’s largest online thrift store, and we’re on a mission to keep clothing out of landfills and in closets, reducing fashion’s impact on the planet and our future. Our quest to inspire consumers to think secondhand first isn’t always easy, but it’s never boring. We need an incredible Community Strategist to help us do it.
Our Integrated Marketing team is seeking an experienced Community Strategist to drive meaningful interaction on our social channels, paid social, and relevant conversations across the web, growing our organic audience size and engagement, as well as our social graph (earned social media) in relevant online communities.
Day to day, you will be responsible for the entire comments section on every major social platform, both paid posts and organic. You’ll bridge the gap between customer service and brand, brilliantly educating users about thredUP and building brand love along the way. You’ll also lead proactive initiatives to strategically grow our community organically, making a positive and meaningful impact on brand preference, earned social media, and thredUP’s share of voice in the sustainable fashion community and beyond.
*thredUP is relocating to Oakland in Fall '19. This role will be expected to work in SF until then.