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WHAT WILL YOU DO WITH YOUR PURPLE CRAYON?

We think the best book ever written about the start-up journey is Harold and the Purple Crayon. It’s why we give it to every employee on day one. We believe every one who works at thredUP needs a purple crayon. It’s a philosophy about creativity & problem solving & perseverance that anchors everything we do. Nobody’s ever done what we’re doing. We’re inventing the future of resale on the internet.

Jobs at thredUP

We are solving complex problems each day and writing the playbook for how to build a company that serves tens of millions of customers over the long-term. There are 1s and 0s but we’re also building massive operational infrastructure and a brand that inspires a new generation of consumers to think secondhand first. If you think you’re ready for a purple crayon, take a look around. We’ve got places to go and the journey is going to be awesome.

MARKETING & MERCHANDISING

RETAIL

FINANCE & ANALYTICS

PRODUCT & DESIGN

No open positions at this time

CUSTOMER SERVICE

GENERAL & ADMINISTRATIVE

Distribution Center Careers

Our distribution centers are the core of what we do. We are focused on delighting our customers by keeping our website stocked with fresh inventory. With 5 Distribution Centers across the US, the thredUP Operations team is growing, and we're looking for the best and brightest talent to join us. If you think you're ready for your purple crayon, take a look around. We've got places to go and the journey is going to be awesome.
TECHNOLOGY & DATA ARE CORE TO WHAT WE DO.

We love solving hard problems with software. We are foremost a technology company and that’s reflected in everything we do. We think world-class technology drives long-term competitive advantage. We’re hiring software engineers, industrial engineers, data scientists and swiss-army knife analysts so we can make the best data-driven decisions over and over again.

Read our Technology Blog

THINGS WE CARE ABOUT

You & Your Career

Our mission at thredUP is to “inspire a new generation of consumers to think secondhand first” and we need exceptional people to do that. Part of our “people plan” is to really work hard to ensure we have the right people at the company and that they value the people they work with and the culture of the company. We believe deeply that happy, personally fulfilled employees are the best ones. That means we do things a little differently around here to make sure you’re always engaged, fresh and fired-up.

MAKER DAYS + SABBATICALS
+ NO VACATION POLICY

Our Maker Days are meeting free and no commute required. Work from anywhere every Tuesday and Thursday solving our biggest problems. Take vacation when you want it. After three years, you earn a paid sabbatical. We’re serious about work-life integration - you work hard for us, we work hard for you.

MAKER DAYS + SABBATICALS
+ NO VACATION POLICY

Our Maker Days are meeting free and no commute required. Work from anywhere every Tuesday and Thursday solving our biggest problems. Take vacation when you want it. After three years, you earn a paid sabbatical. We’re serious about work-life integration - you work hard for us, we work hard for you.

RADICAL CANDOR DRIVES RADICAL GROWTH

We think feedback is a gift. We want you to grow immensely at thredUP and achieve beyond your expectations. We invest heavily in ongoing growth assessments of how you’re doing and we’re always there to make sure you’re on the right trajectory, in the right role going places you never thought you’d go.

RADICAL CANDOR DRIVES RADICAL GROWTH

We think feedback is a gift. We want you to grow immensely at thredUP and achieve beyond your expectations. We invest heavily in ongoing growth assessments of how you’re doing and we’re always there to make sure you’re on the right trajectory, in the right role going places you never thought you’d go.

ENGAGEMENT BEYOND WORK (GAME NIGHTS, RUN CLUB, ETC.)

We do like to have a little fun, but it’s never “forced fun” - nobody likes that. But if you’re into books, we’ve got book club. Running? We do that too. Are you a Settlers of Catan fan? We play games on Tuesday nights. And if you’re up for some competitive beer-pong, we’ve been known to sling around the ping-pong ball.

ENGAGEMENT BEYOND WORK (GAME NIGHTS, RUN CLUB, ETC.)

We do like to have a little fun, but it’s never “forced fun” - nobody likes that. But if you’re into books, we’ve got book club. Running? We do that too. Are you a Settlers of Catan fan? We play games on Tuesday nights. And if you’re up for some competitive beer-pong, we’ve been known to sling around the ping-pong ball.

4:32 Minutes About Who We Are

speakUP

If you aren’t here to contribute then why are you here at all?

We all learn from those around us, but it’s hard to learn if people are not willing to speakUP and share what they have to say. This isn’t about you being the life of the party or, alternatively, being the person who sucks air out of the room. Rather, when you have the choice to stay silent and go about your day or instead make your impact felt, you speakUP.

SpeakingUP can be doing so on behalf of customers; it can be doing so to make the employee experience better; it can be doing so to make the business operate better; call out bullshit; make the code base better; our marketing campaigns more creative; our efficiency in the DC’s hum a little louder, among so many others. In all instances, the people who speak up help us make thredUP more effective. Your ability to make a difference at thredUP is often directly related to your willingness to speak up and be heard.

Think Big

Thinking Big is not about coming up with wild and crazy ideas. It is not just about ideas at all. It is a state of mind about how you/we look at the world. When we say Think Big at thredUP, what we’re saying is “Imagine the world as it could be, not as it is.” When given the chance to do the minimum and play it safe, you step back and say How do I think bigger here? How do I turn this from a good idea/opportunity into a great one? The very idea of thredUP was considered totally nuts at one point but it was a big vision, a big idea that has gotten us to where we are today. Thinking Big is the key for us to continue to grow and invent the future on behalf of our customers.

Influence Outcomes

When I was a teacher, I remember one day walking into the teacher common area and hearing a fellow teacher ask another “what are you going to teach today?”. An older, revered teacher on the faculty, perked up and said “Wrong question. It’s not what you are going to teach, it’s what are the students going to learn?” That moment has stuck with me.

For much of our lives, we have focused a lot of time on measuring inputs. How many hours did you put in? How much practice have you done? How many years of school did you complete? Miles run. Laps swam. Lessons prepped. How many credentials have you racked up? How much code have you written? How many years of marketing experience do you have?

This is an input driven way of looking at the world, when what we really want to know is, how did you make an impact or a difference on the slice of the world you were in at the time? What did you do that directly affected the experience of others or the experience of a new product?

When we ask people in the interview process, “what sort of experience do you have?” we mean experience influencing outcomes.

While there are generally flagship outcomes of companies, the best companies are built on a series of world-class folks influencing outcomes all along the way - big and small. It’s not what you’re going to do today, it’s what outcome you’re going to impact.

Infinite Learning

If you have all the answers please stop reading and turn in your resignation letter. Really. This is a place for the infinitely curious and those who believe every day is an opportunity to learn, an opportunity to teach and, just as importantly, an opportunity to forget. The world is moving fast, to learn new things, you have to sometimes forget what you used to know (you know “the way it’s always been done”). This is a place to learn and forget.

Transparency

I’m always telling my kids “you make a better door than a window”. At first, they had no idea what I was talking about. But soon they realized that doors block vision, windows let the light in. At thredUP, we don’t have offices. We talk in the open. We keep the doors open as much as possible physically, but also metaphorically. We share the good news and the bad news. We give people information straight and we don’t obfuscate what’s going on. If you’re the kind of person who can’t deliver information - good, bad or ugly – then this really isn’t a place for you. As a company we share it all, sometimes it hurts. But when we all know what’s up and what’s happening, it’s a whole lot easier to make the best decisions moving forward.

Seek the Truth

Whenever you join a company, you will be told how it’s done. We will tell you this. I will tell you this. I will be very convincing about why we believe what we believe and why it’s the path forward. Sometimes, I will be wrong. Other executives will be wrong, you will be wrong. The world will change, customer expectations will change, technology will change. First principle thinking encourages continuous innovation and creative problem-solving by reducing bias and faulty reasoning. It starts from the fundamental question of “why is this true?” Then you keep going a like a toddler wanting to know why the sky is blue or the air is clear. You quickly get to the fundamental building blocks of truth (and organic chemistry!). Trust me, if you seek truth you will inspire others to do the same and we will all be better off.Our Open Jobs

Space & Time

We’ve got a cool office. It’s not too cool for school but it says “we’re on our way to
making it, but we haven’t made it just yet so that’s why 37% of our furniture is still from Ikea.”
We’re still scrappy and feisty with how we spend our dollars and our time.

About thredUP
About thredUP

We operate crazy fun distribution centers all over the country. It’s where the true magic happens. You’ll love being part of something you can see, touch and feel in the real world. Plus your friends and family and your Mom will be so proud when she gets that Polka Dot box on her doorstep. thredUP is the kind of brand you’ll be proud to be a part of. Why would you work for anything less?

About thredUPShocker! We have coffee and beer. Business in the front, party in the back. Or something like that. And our CEO James is kind of crazy about two things: Rye Manhattans made with the right kind of cherries and his La Marzocco espresso machine.
About thredUPEvery April we run an all-day UPConference where we let employees set the agenda. Last year we talked about everything from “advanced database querying” to “how should I value my stock options?” Oh and we had to build a fort. It’s a long story.