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WHAT WILL YOU DO WITH YOUR PURPLE CRAYON?

We think the best book ever written about the start-up journey is Harold and the Purple Crayon. It’s why we give it to every employee on day one. We believe every one who works at thredUP needs a purple crayon. It’s a philosophy about creativity & problem solving & perseverance that anchors everything we do. Nobody’s ever done what we’re doing. We’re inventing the future of resale on the internet.

Jobs at thredUP

We are solving complex problems each day and writing the playbook for how to build a company that serves tens of millions of customers over the long-term. There are 1s and 0s but we’re also building massive operational infrastructure and a brand that inspires a new generation of consumers to think secondhand first. If you think you’re ready for a purple crayon, take a look around. We’ve got places to go and the journey is going to be awesome.

TECHNOLOGY & DATA ARE CORE TO WHAT WE DO.

We love solving hard problems with software. We are foremost a technology company and that’s reflected in everything we do. We think world-class technology drives long-term competitive advantage. We’re hiring software engineers, industrial engineers, data scientists and swiss-army knife analysts so we can make the best data-driven decisions over and over again.

Read our Technology Blog

THINGS WE CARE ABOUT

You & Your Career

Our mission at thredUP is to “inspire a new generation of consumers to think secondhand first” and we need exceptional people to do that. Part of our “people plan” is to really work hard to ensure we have the right people at the company and that they LOVE the people they work with and the culture of the company. We believe deeply that happy, personally fulfilled employees are the best ones. That means we do things a little differently around here to make sure you’re always engaged, fresh and fired-up.

MAKER DAYS + SABBATICALS
+ NO VACATION POLICY

Our Maker Days are meeting free and no commute required. Work from anywhere every Tuesday and Thursday solving our biggest problems. Take vacation when you want it. After three years, you earn a paid sabbatical. We’re serious about work-life integration - you work hard for us, we work hard for you.

MAKER DAYS + SABBATICALS
+ NO VACATION POLICY

Our Maker Days are meeting free and no commute required. Work from anywhere every Tuesday and Thursday solving our biggest problems. Take vacation when you want it. After three years, you earn a paid sabbatical. We’re serious about work-life integration - you work hard for us, we work hard for you.

RADICAL CANDOR DRIVES RADICAL GROWTH

We think feedback is a gift. We want you to grow immensely at thredUP and achieve beyond your expectations. We invest heavily in ongoing growth assessments of how you’re doing and we’re always there to make sure you’re on the right trajectory, in the right role going places you never thought you’d go.

RADICAL CANDOR DRIVES RADICAL GROWTH

We think feedback is a gift. We want you to grow immensely at thredUP and achieve beyond your expectations. We invest heavily in ongoing growth assessments of how you’re doing and we’re always there to make sure you’re on the right trajectory, in the right role going places you never thought you’d go.

ENGAGEMENT BEYOND WORK (GAME NIGHTS, RUN CLUB, ETC.)

We do like to have a little fun, but it’s never “forced fun” - nobody likes that. But if you’re into books, we’ve got book club. Running? We do that too. Are you a Settlers of Catan fan? We play games on Tuesday nights. And if you’re up for some competitive beer-pong, we’ve been known to sling around the ping-pong ball.

ENGAGEMENT BEYOND WORK (GAME NIGHTS, RUN CLUB, ETC.)

We do like to have a little fun, but it’s never “forced fun” - nobody likes that. But if you’re into books, we’ve got book club. Running? We do that too. Are you a Settlers of Catan fan? We play games on Tuesday nights. And if you’re up for some competitive beer-pong, we’ve been known to sling around the ping-pong ball.

4:32 Minutes About Who We Are

speakUP

Why is this a core value for the company? Because we pay people like you for your opinions. If you aren’t here to contribute then why are you here at all?

We all learn from those around us, but it’s hard to learn if people are not willing to speakUP and share what they have to say. This isn’t about you being the life of the party or, alternatively, being the person who sucks air out of the room. Rather, when you have the choice to stay silent and go about your day or instead make your impact felt, you speakUP.

SpeakingUP can be doing so on behalf of customers; it can be doing so to make the employee experience better; it can be doing so to make the business operate better; call out bullshit; make the code base better; our marketing campaigns more creative; our efficiency in the DC’s hum a little louder, among so many others. In all instances, the people who speak up help us make thredUP more effective. Your ability to make a difference at thredUP is often directly related to your willingness to speak up and be heard.

Think Big

Thinking Big is not about coming up with wild and crazy ideas. It is not just about ideas at all. It is a state of mind about how you/we look at the world. When we say Think Big at thredUP, what we’re saying is “Imagine the world as it could be, not as it is.” When given the chance to do the minimum and play it safe, you step back and say “How do I think bigger here? How do I turn this from a good idea/opportunity into a great one?” The very idea of thredUP was considered totally nuts at one point but it was a big vision, a big idea that has gotten us to where we are today. Thinking Big is the key for us to continue to grow and innovate into the future.

Influence Outcomes

For much of our lives, we have focused a lot of time on measuring inputs. How many hours did you put in? How much practice have you done? How many years of school did you complete? Miles run. Laps swam. How many credentials have you racked up? How much code have you written? How many years of marketing experience do you have?

This is an input driven way of looking at the world, when what we really want to know is, how did you make an impact or a difference on the slice of the world you were in at the time? What did you do that directly affected the experience of others or the experience of a new product? When we ask people in the interview process, “what sort of experience do you have?” we mean experience influencing outcomes.

While there are generally flagship outcomes of companies, the best companies are built on a series of world-class folks influencing outcomes all along the way - big and small. The key is to be in the game to have an influence.

Be Paranoid

This is and will always be a controversial thredUP value. Why? Because paranoia is generally thought of as something pejorative - “You’re just being paranoid.” And yet, the best companies in the world blend a healthy dose of big thinking with the grounding that is based in getting the details right. Paranoia, in a business context, fuels a relentless search for what’s next or what’s missing. It fuels “hitting the numbers” and constantly asking ourselves whether we’re on the right track, whether we’re being innovative enough. It drives us to look around the corner and see the future. It emboldens us to never rest on our laurels, to never get complacent.

History is littered with companies with one really good act. Paranoia drives you to always be thinking of the next act and always asking yourself “If I was going to beat/compete with thredUP on this, what would I do?”

Be A Keeper

If you were going to leave, would we fight to keep you? Keepers aren’t just exceptionally talented workers, they are exceptionally talented teammates. Having them on the team makes the whole organization function better. They are the people we love to coach and invest in because it feels like time well spent. They are great listeners and receptive to feedback. When a keeper leaves, we celebrate them. When they go on vacation we say “Have a great time, you’ve earned it.”

We have said before that you should measure the size of your impact by the size of the party. How big will your thredUP going away party be? Our Open Jobs

Space & Time

We’ve got a cool office. It’s not too cool for school but it says “we’re on our way to
making it, but we haven’t made it just yet so that’s why 37% of our furniture is still from Ikea.”
We’re still scrappy and feisty with how we spend our dollars and our time.

We operate crazy fun distribution centers all over the country. It’s where the true magic happens. You’ll love being part of something you can see, touch and feel in the real world. Plus your friends and family and your Mom will be so proud when she gets that Polka Dot box on her doorstep. thredUP is the kind of brand you’ll be proud to be a part of. Why would you work for anything less?

Shocker! We have coffee and beer. Business in the front, party in the back. Or something like that. And our CEO James is kind of crazy about two things: Rye Manhattans made with the right kind of cherries and his La Marzocco espresso machine.

Every April we run an all-day UPConference where we let employees set the agenda. Last year we talked about everything from “advanced database querying” to “how should I value my stock options?” Oh and we had to build a fort. It’s a long story.